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16 Mar 2022 | lee
Response from Vistaprint Customer Care Team:
We sincerely apologise if your Wine Glass fell short of your expectations, and we appreciate the time you took to provide feedback. Please know that your feedback is important to us because it allows us to continuously improve our products and services. The packaging issue you encountered has been escalated to our plant, and our support is now working to provide you with the packaging that is specified on our website. They will process a replacement as soon as possible, please expect an email with the new order number and tracking number once the replacement is ready to ship. We appreciate your unwavering support and understanding. - GD