We ship your order, deliver on quality
All of our products are one of a kind - designed by you, printed by us, and this customising process takes longer than just packing a product pulled straight from the shelf. We also review your order multiple times, even contact you if we spot a design issue, to ensure we're happy and you're happy with the product you receive. This sometimes takes a little longer than the estimated production & delivery timeframes below.
Delivery Offer
- FREE Delivery on orders over $79* Receive free Standard delivery when you spend over $79 (after discounts). Additional fee for bulky orders still applies.
Standard Delivery
Cost: $9.99 or FREE on orders over $79.*
Additional fees apply for Bulky orders.
Select products take longer to produce and ship.
Calculated from the day you place your order, these timeframes include the time it takes to print, ship and deliver your order.
Estimated Timeframe | 5-7 business days | 8-11 business days | 11-14 business days |
---|---|---|---|
Area | ACT | NSW: Regional | NT |
NSW: Metro | QLD: Metro | QLD: Remote | |
SA: Metro | QLD: Regional | WA: Remote | |
TAS: Metro | SA: Regional | ||
VIC | TAS: Regional | ||
WA: Metro | |||
WA: Regional |
Please note: The delivery timeframes listed are estimates only, not guarantees and do not include delays from our couriers. A delivery timeframe, specific to your delivery address and products in cart, will also be displayed prior to checkout.
We unfortunately cannot expedite orders, due to steadfast manufacturing processes. If you need your order sooner, we recommend Fast Track delivery.
Orders placed after 8pm AEST, over a weekend or on a public holiday are calculated from the next business day.
Fast Track Delivery
Cost: $19.99
Additional fees apply for Bulky orders.
Select products take longer to produce and ship.
Please note - Some products are not available for Fast Track delivery, including Photo books, select clothing, bags and promotional products (pens, drinkware, technology etc).
Calculated from the day you place your order, these timeframes include the time it takes to print, ship and deliver your order.
Estimated Timeframe | 2-4 business days | 5-6 business days | 7-10 business days |
---|---|---|---|
Area | ACT | NSW: Regional | NT |
NSW: Metro | QLD: Metro | QLD: Remote | |
SA: Metro | QLD: Regional | WA: Remote | |
TAS: Metro | SA: Regional | ||
VIC | TAS: Regional | ||
WA: Metro | |||
WA: Regional |
Please note: The delivery timeframes listed are estimates only, not guarantees and do not include delays from our couriers. A delivery timeframe, specific to your delivery address and products in cart, will also be displayed prior to checkout.
Orders placed after 8pm AEST, over a weekend or on a public holiday are calculated from the next business day.
Bulky Product Delivery
Some of our products are more difficult and expensive for our couriers to ship to you. As a result, larger products and large quantities may incur an additional delivery fee of $14.99.
This bulky fee is charged in addition to our Fast Track delivery fee, and Standard delivery fee if your order is under $79.
If your order qualifies for Free Standard delivery, you will only be charged the $14.99 bulky fee.
Don’t worry, it won’t be charged more than once if your order contains multiple large items.
We’ll always show you the delivery costs associated with your order at checkout and you can see a breakdown of products this applies to below.
Bulky products:
- Blankets
- Cushions (with inserts)
- Flags
- Indoor A-Frames
- Magnetic Car Signs
- Outdoor A-Frames
- Pop-Up Displays
- Pull Up Banners
- Shipping Boxes
Bulky quantities of select products:
Product | Quantity |
---|---|
Clothing & Bottles | 5+ |
Magnetic Car Signs | 5+ |
Mugs & Tumblers | 10+ |
Wall Calendars (A3 Double - Large with Middle Binding) | 20+ |
Notebooks | 25+ |
Notepads | 40+ |
Presentation Folders | 500+ |
Brochures & Menus | 2000+ |
Flyers & Placemats | 5000+ |
Postcards | 10,000+ |
Bulky sizes of products:
Product | Size |
---|---|
Acrylic and Aluminium Signs & Prints | 900 x 600 mm |
1200 x 900 mm | |
Canvas Prints - Classic & Premium | 40 x 60 cm |
50 x 70 cm | |
60 x 60 cm | |
60 x 90 cm | |
Canvas Prints Sets | 40 x 60 cm - Set of 3 |
Corflute Signs | A1 (594 x 841 mm) |
A0 (841 x 1189 mm) | |
B1 (707 x 1000 mm) | |
Foam Boards | A1 (594 x 841 mm) |
A0 (841 x 1189 mm) | |
Mailing Boxes | 310 x 225 x 102 mm |
400 x 200 x 180 mm | |
430 x 305 x 140 mm | |
Mesh and Vinyl Banners | 122 x 122 cm |
122 x 183 cm | |
122 x 244 cm | |
150 x 300 cm | |
Double Sided Pull Up Banners | 85 x 206 cm |
Plain Mailer Boxes | 310 x 225 x 102 mm |
Select Product Exclusions
Some products take a little longer to produce and ship. Most, but not all, of these are listed here:
Product | Timeframe |
---|---|
Select clothing, bags, pens, drinkware, technology | 10+ business days |
Teamwear | 15 business days |
Flags | 20 business days |
Stand Up Pouches | 20 business days |
Promotional Boxes | 20 business days |
Pillow Boxes | 20 business days |
If your order includes products with different delivery speeds, it can be split into separate deliveries. This avoids delaying products that you can receive sooner.
Split orders
During checkout, we'll show you an expected delivery time for each of your products – and we’ll let you know if some items need to be delivered in separate packages. This avoids delaying products that you can receive sooner.
You'll usually have a choice of delivery speeds, depending on which products are in your cart. For example, if some of your items are available for Fast Track delivery, you’ll be able to choose this option. You only need to select and pay for one speed.
Before you make payment, we’ll show you how your order will be split and the estimated date that each product will be delivered to your address. This means you’ll know before purchase which products in your cart may arrive later than your chosen delivery speed.
International Delivery
We add a 30% delivery surcharge on orders placed through our Australian site to addresses outside of Australia, due to delivery methods. Please be aware that not all products from Clothing & Bags and Promotional Merchandise can be shipped internationally.
If you do want to deliver to an international location, you can check if there’s a VistaPrint website for the country or territory you want to send to. Just click the flag dropdown on the bottom right of the page. If there’s a site specific to the country you want to deliver to, you may need to rebuild your design.
Frequently asked questions
- Pull Up Banners
- Flags
- XL Banner Stands
- Large banners and posters
- A0 Foam Boards and Corflute Signs
- 1200 x 900mm Aluminium and Acrylic Signs and Prints
Our Fast Track option speeds up the production of your order. We may still use regular parcel post to send your order or an express courier service when needed. We’ll be sure to work with our carriers to deliver your order on the estimated arrival date you see at checkout.
Standard. We’ll print your product within our normal production process and send your order by regular courier or post.
Fast Track. We’ll speed up the printing and production of your order, so it gets to you sooner. We may use regular or express post to deliver your products.
Whatever speed you choose, we’ll work with our couriers to make sure your order gets to you by the estimated arrival date you see at checkout.
A: We’re sorry, but because of our production process, we can’t accommodate special delivery requests.
A: Typically, all deliveries will be made during normal business hours from Monday to Friday.
A: Packages may arrive as late as 6pm (local time), so it may arrive later in the day. If available, you can also view your tracking information in your Order History under My Account. And feel free to Contact us at any time – we're happy to help.
A: We’ll let you know at checkout, but you can also view our table below:
State or Territory | Zone 1 VIC (all) NSW metro SA metro TAS metro ACT (all) | Zone 2 QLD (metro & regional) WA (metro & regional) NSW regional SA regional TAS regional | Zone 3NT WA remote QLD remote |
---|---|---|---|
NSW | 1000 — 1935, 2000 — 2249, 2250 — 2263, 2500 - 2507, 2508 - 2514, 2515 - 2532, 2555 - 2574, 2648 - 2648, 2715 - 2715, 2717 - 2719, 2731 - 2739, 2740 - 2786, 2890 - 2897 | 1936 - 1999, 2264 - 2281, 2282 - 2310, 2311 - 2484, 2485 - 2486, 2487 - 2499, 2533 - 2554, 2575 - 2599, 2621 - 2639, 2640 - 2641, 2642 - 2647, 2649 - 2707, 2708 - 2709, 2710 - 2714, 2716 - 2716, 2720 - 2730, 2787 - 2879, 2880 - 2889 | 2898 - 2899 |
ACT | 0200 — 0299, 2600 - 2620, 2900 - 2920 | ||
VIC | 3000 - 3210, 3211 - 3220, 3221 - 3334, 3335 - 3341, 3342 - 3349, 3350 - 3350, 3351 - 3352, 3353 - 3356, 3357 - 3426, 3427 - 3443, 3444 - 3688, 3689 - 3690, 3691 - 3749, 3750 - 3811, 3812 - 3909, 3910 - 3920, 3921 - 3925, 3926 - 3944, 3945 - 3974, 3975 - 3978, 3979 - 3979, 3980 - 3983, 3984 - 3999, 8000 - 8999 | ||
QLD | 4000 - 4209, 4210 - 4224, 4225 - 4225, 4226 - 4269, 4270 - 4299, 4300 - 4308, 4309 - 4453, 4500 - 4549, 4550 - 4579, 4580 - 4693, 4803 - 4803, 4806 - 4999, 9000 - 9725, 9726 - 9919, 9961 - 9998 | 4454 - 4499, 4694 - 4802, 4804 - 4805, 9920 - 9960 | |
SA | 5000 - 5200, 5800 - 5999 | 5201 - 5749 | |
TAS | 7000 - 7150 | 7155 - 7999 | 7151 - 7154 |
WA | 6000 - 6214, 6215 - 6700, 6800 - 6999 | 6701 - 6797, 6798 - 6799 | |
NT | 800 - 802, 803 - 803, 804 - 821, 822 - 827, 828 - 851, 852 - 852, 853 - 853, 854 - 859, 860 - 861, 862 - 869, 870 - 871, 872 - 872, 873 - 879, 880 - 905, 906 - 999 |