Delivery: Everything you need to know

A delivery timeframe specific to your delivery address, products in cart and print volumes of your order, will also be displayed prior to checkout.

Track your order with ease.

We work with our couriers to get your package to you as quickly as possible. Check to see your order’s expected delivery time.

We ship your order, deliver on quality

All of our products are one of a kind - designed by you, printed by us, and this customising process takes longer than just packing a product pulled straight from the shelf. VistaPrint also guarantees everything we sell, so we review your order multiple times, even contact you if we spot a design issue, to ensure we're happy and you're happy with the product you receive. This sometimes takes a little longer than the estimated production & delivery timeframes below.

Delivery Offer

  • FREE Delivery on orders over $75* Receive free Standard delivery when you spend over $75 (after discounts). Additional fee for bulky orders still applies.

Standard Delivery

Cost: $8.99 or FREE on orders over $75.*
Additional fees apply for Bulky orders.
Select products take longer to produce and ship.

Calculated from the day you place your order, these timeframes include the time it takes to print, ship and deliver your order.

Estimated Timeframe5-7 business days8-11 business days11-14 business days
AreaACTNSW: RegionalNT
NSW: MetroQLD: MetroQLD: Remote
SA: MetroQLD: RegionalWA: Remote
TAS: MetroSA: Regional
VICTAS: Regional
WA: Metro
WA: Regional

Please note: The delivery timeframes listed are estimates only, not guarantees and do not include delays from our couriers. A delivery timeframe, specific to your delivery address and products in cart, will also be displayed prior to checkout.

We unfortunately cannot expedite orders, due to steadfast manufacturing processes. If you need your order sooner, we recommend Fast Track delivery.

Orders placed after 8pm AEST, over a weekend or on a public holiday are calculated from the next business day.

Fast Track Delivery

Cost: $19.99
Additional fees apply for Bulky orders.
Select products take longer to produce and ship.
Please note - Some products are not available for Fast Track delivery, including Photo books, select clothing, bags and promotional products (pens, drinkware, technology etc).

Calculated from the day you place your order, these timeframes include the time it takes to print, ship and deliver your order.

Estimated Timeframe2-4 business days5-6 business days7-10 business days
AreaACTNSW: RegionalNT
NSW: MetroQLD: MetroQLD: Remote
SA: MetroQLD: RegionalWA: Remote
TAS: MetroSA: Regional
VICTAS: Regional
WA: Metro
WA: Regional

Please note: The delivery timeframes listed are estimates only, not guarantees and do not include delays from our couriers. A delivery timeframe, specific to your delivery address and products in cart, will also be displayed prior to checkout.

Orders placed after 8pm AEST, over a weekend or on a public holiday are calculated from the next business day.

Bulky Product Delivery

Some of our products are more difficult and expensive for our couriers to ship to you. As a result, larger products and large quantities may incur an additional delivery fee of $9.99.

This bulky fee is charged in addition to our Fast Track delivery fee, and Standard delivery fee if your order is under $75.
If your order qualifies for Free Standard delivery, you will only be charged the $9.99 bulky fee.
Don’t worry, it won’t be charged more than once if your order contains multiple large items.

We’ll always show you the delivery costs associated with your order at checkout and you can see a breakdown of products this applies to below.

Bulky products:

  • Blankets
  • Canvas Print Sets
  • Cushions (with inserts)
  • Flags
  • Indoor A-Frames
  • Magnetic Car Signs
  • Outdoor A-Frames
  • Pop-Up Displays
  • Shipping Boxes

Bulky quantities of select products:

ProductQuantity
Clothing & Bottles5+
Mugs & Tumblers10+
Notebooks25+
Presentation Folders500+
Brochures & Menus2000+
Flyers & Placemats5000+
Postcards20,000+

Bulky sizes of products:

ProductSize
Acrylic and Aluminium Signs & Prints900 x 600 mm
1200 x 900 mm
Canvas Prints40 x 60 cm
50 x 70 cm
60 x 60 cm
60 x 90 cm
Corflute SignsA1 (594 x 841 mm)
A0 (841 x 1189 mm)
B1 (707 x 1000 mm)
Foam BoardsA1 (594 x 841 mm)
A0 (841 x 1189 mm)
Mailing Boxes310 x 225 x 102 mm
400 x 200 x 180 mm
430 x 305 x 140 mm
Mesh and Vinyl Banners122 x 122 cm
122 x 183 cm
122 x 244 cm
150 x 300 cm
Pull Up Banners88 x 200 cm
Double Sided Pull Up Banners85 x 206 cm
Plain Mailer Boxes310 x 225 x 102 mm

Select Product Exclusions

Some products take a little longer to produce and ship. Most, but not all, of these are listed here:

ProductTimeframe
Select clothing, bags, pens, drinkware, technology10+ business days
Teamwear15 business days
Flags20 business days
Stand Up Pouches20 business days
Promotional Boxes20 business days
Pillow Boxes20 business days

If your order includes products with different delivery speeds, it can be split into separate deliveries. This avoids delaying products that you can receive sooner.

Split orders

During checkout, we'll show you an expected delivery time for each of your products – and we’ll let you know if some items need to be delivered in separate packages. This avoids delaying products that you can receive sooner.

You'll usually have a choice of delivery speeds, depending on which products are in your cart. For example, if some of your items are available for Fast Track delivery, you’ll be able to choose this option. You only need to select and pay for one speed.

Before you make payment, we’ll show you how your order will be split and the estimated date that each product will be delivered to your address. This means you’ll know before purchase which products in your cart may arrive later than your chosen delivery speed.

International Delivery

We add a 30% delivery surcharge on orders placed through our Australian site to addresses outside of Australia, due to delivery methods. Please be aware that not all products from Clothing & Bags and Promotional Merchandise can be shipped internationally.

If you do want to deliver to an international location, you can check if there’s a VistaPrint website for the country or territory you want to send to. Just click the flag dropdown on the bottom right of the page. If there’s a site specific to the country you want to deliver to, you may need to rebuild your design.

Frequently asked questions

A: Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). Tracking availability depends on the different carriers we use. If tracking is available, we’ll send the tracking code in your shipment confirmation email. You can also go to your order history to look up tracking info.
A: We use Australia Post to deliver items in your order that we print in our Australian facility in Victoria. Products not printed in Australia are delivered using a variety of international couriers.
A: Due to the various delivery couriers we use, we cannot guarantee delivery to P.O boxes. Additionally, there are parcel restrictions that limit what can be delivered:
  • Pull Up Banners
  • Flags
  • XL Banner Stands
  • Large banners and posters
  • A0 Foam Boards and Corflute Signs
  • 1200 x 900mm Aluminium and Acrylic Signs and Prints
A: Yes, we offer Fast Track delivery for most of our products, which includes the time it takes to print your order and ship it. The delivery timeframe for Fast Track varies based on your location (from 2-10 business days). We’ll display your delivery options and estimated date of arrival at checkout, or you can view our table above.

Our Fast Track option speeds up the production of your order. We may still use regular parcel post to send your order or an express courier service when needed. We’ll be sure to work with our carriers to deliver your order on the estimated arrival date you see at checkout.

A: We offer two different delivery speeds:

Standard. We’ll print your product within our normal production process and send your order by regular courier or post.

Fast Track. We’ll speed up the printing and production of your order, so it gets to you sooner. We may use regular or express post to deliver your products.

Whatever speed you choose, we’ll work with our couriers to make sure your order gets to you by the estimated arrival date you see at checkout.

A: Not necessarily. Our Fast Track delivery option means that we’ll speed up the printing and production of your order. We may still use regular or standard post to send your order to you by the estimated arrival date you see at checkout.
A: Yes. Our listed speeds include both the time it takes to print your order and deliver it to the address provided.
A: When you add an item to your cart, you’ll be asked to choose a shipping speed. After that, we’ll show you the expected arrival date for your item – and we stand by that. Obviously, bad weather and carrier delays can happen, but if your order doesn’t get there on time, you’re not satisfied – and neither are we. Contact us and we’ll make it right.

A: We’re sorry, but because of our production process, we can’t accommodate special delivery requests.

A: Typically, all deliveries will be made during normal business hours from Monday to Friday.

A: Packages may arrive as late as 6pm (local time), so it may arrive later in the day. If available, you can also view your tracking information in your Order History under My Account. And feel free to Contact us at any time – we're happy to help.

A: We’ll let you know at checkout, but you can also view our table below:

State or TerritoryZone 1 VIC (all) NSW metro SA metro TAS metro ACT (all)Zone 2 QLD (metro & regional) WA (metro & regional) NSW regional SA regional TAS regionalZone 3NT WA remote QLD remote
NSW1000 — 1935, 2000 — 2249, 2250 — 2263, 2500 - 2507, 2508 - 2514, 2515 - 2532, 2555 - 2574, 2648 - 2648, 2715 - 2715, 2717 - 2719, 2731 - 2739, 2740 - 2786, 2890 - 28971936 - 1999, 2264 - 2281, 2282 - 2310, 2311 - 2484, 2485 - 2486, 2487 - 2499, 2533 - 2554, 2575 - 2599, 2621 - 2639, 2640 - 2641, 2642 - 2647, 2649 - 2707, 2708 - 2709, 2710 - 2714, 2716 - 2716, 2720 - 2730, 2787 - 2879, 2880 - 28892898 - 2899
ACT0200 — 0299, 2600 - 2620, 2900 - 2920
VIC3000 - 3210, 3211 - 3220, 3221 - 3334, 3335 - 3341, 3342 - 3349, 3350 - 3350, 3351 - 3352, 3353 - 3356, 3357 - 3426, 3427 - 3443, 3444 - 3688, 3689 - 3690, 3691 - 3749, 3750 - 3811, 3812 - 3909, 3910 - 3920, 3921 - 3925, 3926 - 3944, 3945 - 3974, 3975 - 3978, 3979 - 3979, 3980 - 3983, 3984 - 3999, 8000 - 8999
QLD4000 - 4209, 4210 - 4224, 4225 - 4225, 4226 - 4269, 4270 - 4299, 4300 - 4308, 4309 - 4453, 4500 - 4549, 4550 - 4579, 4580 - 4693, 4803 - 4803, 4806 - 4999, 9000 - 9725, 9726 - 9919, 9961 - 99984454 - 4499, 4694 - 4802, 4804 - 4805, 9920 - 9960
SA5000 - 5200, 5800 - 59995201 - 5749
TAS7000 - 71507155 - 79997151 - 7154
WA6000 - 6214, 6215 - 6700, 6800 - 69996701 - 6797, 6798 - 6799
NT800 - 802, 803 - 803, 804 - 821, 822 - 827, 828 - 851, 852 - 852, 853 - 853, 854 - 859, 860 - 861, 862 - 869, 870 - 871, 872 - 872, 873 - 879, 880 - 905, 906 - 999