Don't waste your time
15 Apr 2024 | Nikesha | Verified Buyer
Response from Vistaprint Customer Care Team:
Please accept our sincerest apologies for the inconvenience caused by the cancellation of your Bumper Stickers order. We definitely don't want you to have this experience. Upon checking, it was the payment reason that caused the order not to go through, and automatically, the system canceled your order. Rest assured that your feedback will be forwarded to the relevant team for review and improvement particularly the notification to customers once this kind of issue arises. To be sure that your transactions will have proper authorization, we advise getting in touch with your bank. You can try placing the order once it has been cleared. Concerning customer service, we can confirm that the previous representatives assisted you and provided information about the order cancellation. Follow-up emails were sent as well to provided further assistance. Despite of this unexpected outcome, if there's anything else we can assist you with or if you have any further comments, don't hesitate to get in touch with us.