We’re sorry to hear that the craftsmanship of your Nash Ballpoint Pens didn’t meet your expectations. We completely understand your frustration and are committed to looking into this further to make things right. To assist you promptly, please respond to this email with clear photos showing the specific issues you encountered with the pens, along with a brief description of the problems observed. This information will help us assess the situation thoroughly. We appreciate your cooperation and look forward to your reply.