Thank you for your feedback! We're glad to hear your order arrived ahead of schedule. However, we are sorry to learn about the printing being larger and left justified instead of centered as shown in the preview. To better understand the issue, could you reply to this message with a photo of the pen? We'd love to take a closer look.

We're extremely sorry to hear about the Colourama Deluxe Pen with Black Ink you received. Allow us to make things right for you. Likewise, we appreciate the provided photo of the received product as a reference. In an effort to help and as a courtesy, we've processed a replacement at no additional cost. An email with tracking details will be sent once shipped out, so you can monitor your delivery. Feel free to keep or recycle the initial items received. You can be assured that your feedback will be shared with the relevant team for improvement.