Foam Boards Templates

Thank you for sharing your feedback, and we sincerely apologize for the condition in which your foam board arrived, as well as for the disappointing experience you had with our chat support. We understand how important it is for your birthday event to have arrived in perfect condition, and it’s especially frustrating when the outer packaging appears intact while the product itself is damaged. We also regret that our support team did not meet your expectations or provide the level of assistance you were hoping for at the time. Your comments have been noted and will be shared with the relevant teams so we can review both our packaging handling and customer support processes to help prevent similar issues in the future. We truly appreciate you bringing this to our attention, and we’re sorry we missed the opportunity to resolve this to your satisfaction with a replacement and expedited delivery when you first reached out.