We sincerely apologize for the inconvenience caused by the incomplete order you received. After reviewing the situation, we confirmed that all other orders were successfully delivered in two separate shipments—one containing 14 pieces and the other 36 pieces. Below is the tracking number for reference: 33HJ6501137601000961501. If the package cannot be located, please inform us, and we will explore possible solutions, such as sending a replacement or issuing a merchandise credit, based on the investigation's findings. We will also ensure that your feedback is shared with the appropriate team. Your time and patience are truly appreciated as we work to resolve this matter.