We're sorry to hear about your disappointment with the Coasters you received. Your satisfaction is important to us, and we aim to provide products that meet your expectations in terms of quality and appearance. We're more than willing to make things right for you. Kindly respond to this email with the images of the Coasters received, and we'll work with you to find a solution that you'll be pleased with. Thank you, and we look forward to hearing from you.