Thank you for sharing your feedback on the Classic Schooner Glass Cooler. We’re delighted to hear that your friend loved them and that you found the preparation nicely done. We also appreciate your comments regarding the material quality, as this helps us identify areas where we can improve. In the meantime, if you’re looking for an alternative option, we invite you to explore our Stubby Holders collection at https://www.vistaprint.com.au/promotional-products/drinkware/stubby-holders, which offers a variety of durable drinkware choices. For future orders, if you have any questions or would like assistance before completing your purchase, our Customer Support team is available at 1800 864 973, or you can visit our Help Center at https://www.vistaprint.com.au/customer-care/help-centre/ for real-time support. We truly value your input, and thank you for allowing us to continue improving your experience.

We’re sorry to hear that your order was not printed according to the approved proof and that important details were cut off. We understand how frustrating this must have been. We see that you’ve already contacted our Customer Care team, and we trust they were able to provide the support you needed. At this time, no further action is required on our end, but please know that we’re here if you need any additional assistance.