Thank you for taking the time to share your feedback. We’re glad to hear the logo on your Pacific Aluminium Sports Bottle with Carabiner – 825 ml came through well, though we’re truly sorry the text in your design wasn’t visible—we understand how important it is for every detail to appear as intended. Upon reviewing your submitted artwork, we noticed that the text elements were quite small relative to the product’s design area of 10cm x 6.4cm. Due to these limitations, finer details can sometimes become less prominent after printing. As a helpful reminder for future orders, we recommend ensuring text is scaled appropriately to maintain visibility on compact surfaces like bottles. Your input is valued and has been shared with our product team. If you’d like support in updating your design or exploring alternative layout options, feel free to reply to this review—we’re here to assist and make sure your next experience is even better.

Thank you for your feedback! We’re glad to hear you find the bottle light, well designed, and practical. We understand your concern about the price point and apologize that one of the five arrived scratched. Could you please reply to this email with a photo of the damaged bottle? That will help us investigate and make things right.