Information & Technology Custom Product Labels Templates

Thank you for sharing your feedback on the Custom Product Labels in gloss material. We’re glad to hear you liked the look of the labels, and we also understand your concern that they were prone to water damage when used on jars. We appreciate you bringing this to our attention, as it helps us identify where improvements are needed. Direct contact with water can affect the durability of gloss labels, especially when applied to products that may be washed or exposed to moisture. For future orders, we recommend choosing vinyl material, which is designed to withstand liquid contact and provide longer‑lasting results. To assist further, we’d kindly ask if you could provide clear photos of the labels you received. This will help our quality team compare the printed product with your design file and determine the best resolution for you. If your request is time‑sensitive or you’d prefer direct support, our Customer Support team is available at 1800‑864‑973, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com.au/customer-care/help-centre/ We truly value your input and look forward to making this right for you.