Gildan Long Sleeve Men’s T-shirt

We are extremely sorry about the Gildan Long Sleeve Men’s T-shirt – 2XL you received. Thank you for sharing your feedback and clarifying the concern regarding collar elasticity. We understand how important it is for apparel to maintain its quality and durability after multiple wears, and we regret that this was not the case with your order. To assist further, we recommend responding to this review with clear photos of the product quality errors noted. This will allow our team to carefully review the matter and work with you to find the best possible resolution. Your feedback will also be shared with the relevant team to help improve apparel standards, ensuring stronger material quality and better long-term wear in future products. If your request is time-sensitive or you would prefer to speak directly with a member of our team, you can reach Customer Support at 1800-864-973, or you can visit our Help Center for real-time assistance: https://www.vistaprint.com.au/customer-care/help-centre/. We truly value the time you took to provide your review and look forward to supporting you with improved apparel quality in your future orders. Thank you again for choosing VistaPrint.

Thank you for sharing your feedback on your recent Gildan Long Sleeve Men’s T‑shirt – 2XL order. We value your input and appreciate you taking the time to let us know about your experience. We understand your concern regarding the material feeling scratchy and the sizing of the sleeves compared to the body length. While the product is listed as 100% cotton, the difference lies in the type of cotton used. Standard open‑end cotton, as found in budget‑friendly lines like Gildan Heavy Cotton, uses coarser and shorter fibers, which can feel stiffer and rougher straight out of the package. In contrast, ringspun cotton is smoother and softer due to the continuous spinning and combing process. If you are accustomed to softer retail shirts or Gildan’s Softstyle line, the heavy cotton version may feel noticeably different. It is also important to note that 100% cotton does not automatically mean soft, as natural fibers can retain protruding ends that create a textured feel. Manufacturing starches or sizing agents may also contribute to stiffness until the shirt has gone through several wash cycles. Additionally, certain colors such as Sport Grey or Heather options may contain cotton‑polyester blends, which can affect the texture compared to solid cotton versions. To help us better assess the sizing concern, we recommend responding to this review with clear photos of the oversized long‑sleeve section. This will allow our team to review carefully and work with you to find the best possible resolution. Rest assured, your feedback will be shared with the relevant team to strengthen quality checks and improve clarity in product descriptions. If your request is urgent or you would prefer direct assistance, our Customer Support team is available at 1800-864-973 or through our Help Center: https://www.vistaprint.com.au/customer-care/help-centre/ for real-time assistance. We truly value your perspective and look forward to assisting you further, ensuring your future orders meet the quality and comfort you expect from VistaPrint.