Thank you for your review. We are sorry to hear about your disappointment with the fit of your t-shirt and that it was much bigger than you expected. To provide some clarity on this, as its name suggests, the AS Colour Oversized T-shirt has a 'Boxy oversized fit' and is designed to be a little loose. If you'd like a more regular fit, we suggest sizing down. The size chart on the product page provides exact measurements to help you decide. Checking these details can help you make a well-informed purchasing decision as well as set your expectations properly. However, we also want to make sure there wasn't a mistake on our end. To help us confirm you received the correct 5XL size you ordered, could you please share an image showing the label of the shirt? We appreciate you bringing this to our attention. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com.au/customer-care/help-centre/.

We are genuinely sorry to hear about your disappointment with the fit of the AS Colour Oversized T-shirt, and we completely understand your frustration in receiving an item you can't wear. We do appreciate you noting the good quality and thick material of the shirt itself. To provide some clarity, this particular shirt is designed, as its name suggests, to be intentionally oversized. From the name of the product itself, the AS Colour Oversized T-shirt, and in the product description on our website, we specify that it has a 'Boxy oversized fit' and a little loose. This means it's cut to be significantly larger and roomier than a standard t-shirt in the same size. We include these details to help our customers make informed decisions and set clear expectations before purchasing. We absolutely hear you on making this clearer. Your account was reviewed, and we found that one of our Care Specialists has assisted you with the concern and is now awaiting confirmation for the resolution. We appreciate the opportunity to make things right.