Thank you for sharing your feedback on the American Apparel® Heavyweight Unisex T‑shirt. We’re sorry to hear that the thickness and quality did not meet your expectations, especially given the heavyweight description. To help us better understand and resolve this concern, we kindly ask that you reply with photos of the item received showing the material issue. This will allow us to review the details and work with you toward the best possible solution. In the meantime, we invite you to explore our full range of T‑shirts in 100% Cotton with heavyweight options, which you can browse here: https://bit.ly/49YJkmB. Your feedback has been shared with our product team to support improvements in sizing clarity and overall customer experience. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 1800-864-973, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com.au/customer-care/help-centre/ We truly appreciate your time and look forward to assisting you further.