Adidas® Performance Polo Shirt

Thank you for taking the time to share your review and feedback with us. As a loyal customer who frequently recommends VistaPrint to your clients, we are truly sorry to hear that your Adidas® Performance Polo Shirt did not meet your expectations and looked disappointing with the white block background behind your logo. We completely understand how frustrating that is for a premium item, and we apologize for the inconvenience. We looked into your design file and confirmed that the uploaded artwork contained a solid white background, which caused it to print as a block rather than blending seamlessly into the fabric of the shirt. Because we value your continued business and want to make sure you have a product you're proud to wear, we have gone ahead and removed the white background from your design file and processed a complimentary replacement for you with the corrected artwork! As soon as your replacement polo ships, you will receive an automated email containing your tracking information. There is no need to return the original shirt you received. You are welcome to keep or dispose of it as you see fit. If you have any questions in the meantime, please don't hesitate to contact us at 1800-864-973 or visit our Help Center (https://www.vistaprint.com.au/customer-care/help-centre/). Thank you again for your valuable feedback, and we look forward to getting your updated polo to you.

We're very sorry to learn that the Adidas® Performance Polo Shirt you received was not true to size. We'd be happy to help. Furthermore, we recommend replying to this review and providing a picture of the affected product and if possible, with the other polo shirts of the same size as a reference for the comparison, so we can work with you to find a better resolution possible. We will ensure your feedback is shared with the relevant team. We anticipate hearing from you.