Gildan® Midweight Hoodie

Thank you for sharing your feedback regarding your Gildan® Midweight Hoodie. We sincerely appreciate you bringing the issues with the logo color and clarity to our attention, as receiving a print that appears faded or shows color bleeding is certainly not the high-quality experience we aim to provide. We have reviewed your account and can confirm that a support representative has already taken the necessary steps to address your concerns. A replacement order is currently in production, and we are committed to ensuring this new version meets your expectations. Since this replacement is being handled under your original order number, you will not receive a standard automated email confirmation; however, you can expect a separate email containing the tracking details as soon as the package ships so that you can monitor the delivery. In the meantime, you may also monitor the progress of your replacement through your Order History at the following link: https://www.vistaprint.com.au/oh/ Please be assured that your detailed feedback regarding the print quality and color accuracy has been shared with our production team to support our ongoing quality improvements. We truly value your patience and the opportunity to make this right for you. Thank you for your continued trust in VistaPrint.

Thank you for sharing your feedback on the Gildan® Midweight Hoodie – Small. We appreciate your honesty in noting that the fit felt a little tight and that the size selection was the main issue. For reference, the product page includes a detailed size chart with garment measurements in inches. These measurements reflect the dimensions of the hoodie itself rather than the wearer, so we always recommend reviewing them carefully before placing an order to help ensure the best fit. If you have questions about sizing or need guidance before completing future orders, our Customer Support team is available at 1800‑864‑973, or you can visit our Help Center here: https://www.vistaprint.com.au/customer-care/help-centre/ for real‑time assistance. We value your feedback and look forward to helping make your next order a perfect fit.

We’re glad to hear that you’re happy with the material quality, warmth, and fit of the hoodie. We’re sorry, however, that the custom print was not properly centered despite using the alignment guides in the editing tool. We understand how frustrating that can be. If you could send us some images of the items, we’d be happy to look into this further and work toward a solution. We appreciate your understanding and are committed to resolving this for you. If your request is urgent, and you need immediate assistance, please don’t hesitate to contact our Customer Support team directly at: https://www.vistaprint.com.au/customer-care/help-centre/. We’re here to help!