We're sorry to hear that you were not happy with the quality of the print on the sweatshirt ordered and will be happy to look into this matter further for you. In reviewing your account, we're not seeing where there is a recent order associated with the email address provided. Please reply with the order number for the product as well as with a photo showing the flaking of the print. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com.au/customer-care/help-centre

Thank you for sharing your feedback—we’re truly sorry to hear that the Gildan® Crewneck Hooded Sweatshirt with Left Chest Ink Print didn’t meet expectations in terms of print sizing and clarity. We understand how disappointing it can be when a design doesn’t translate as intended, especially when fine details are involved. Looking at your design, we can confirm that you utilized the available print area correctly. However, we recognize that finer lines can sometimes appear smaller or less defined depending on the garment and print method. Your suggestion about a warning message during the design process is incredibly valuable, and we’ve shared it with our product team to help improve future customer guidance. To assist you further, we kindly ask that you respond with clear photos showing the printing concerns, including any affected sizes. This will help us assess the issue thoroughly and work with you toward the best possible resolution. If your request is time-sensitive or you’d prefer to speak directly with a member of our team, our Customer Support is available at 1800-864-973, or you can visit our Help Centre (https://www.vistaprint.com.au/customer-care/help-centre/) for real-time assistance. Thank you again for your thoughtful input—we’re here to help and committed to making things right.