AS Colour Women's Relax Hoodie

Thank you for sharing your feedback, we’re glad to hear that you’re happy with the quality of your custom hoodie and that the print on your back purchase turned out 10/10. We’re sorry to hear that you’ve experienced ongoing issues with the lighter-coloured hoodie and the custom print not applying as expected. We understand how disappointing it can be after multiple attempts. Based on our checks, we can confirm that the issue is currently being reviewed. Our team will continue looking into this and will follow up with any updates or next steps.

We're sorry to hear that the hoodie did not meet your expectations in terms of fit, thickness, and print quality. For future orders, we recommend reviewing the size chart on the product page, as measurements can vary between different brands and styles. To help us investigate your concerns, please send us a few photos of the hoodie, including the print quality. We'd also appreciate it if you could let us know what type of fabric thickness you were expecting or looking for. This will help us better understand your preferences and recommend a hoodie that may be a better fit for your needs.

Thank you for sharing your feedback with us. We are truly sorry to hear that the hoodie you received turned out to be too small and that it is leaving fluff on your clothes. We appreciate you bringing this to our attention and want to advise that the AS Colour Women's Relax Hoodie does run a little tight. We disclose this fit information directly on the product page to allow our customers to make an informed decision before purchasing. We also provide detailed size charts on the page to help guide your sizing decisions based on your personal preference. As for the issue with the fluff, we want to look into this further to see what might have happened with the fabric batch. Could you please reply directly to this email and share a few images showing the fluff it is leaving behind? Once we hear back from you, we will be more than happy to help find the best resolution for you. We look forward to your response.