AS Colour Women's Relax Hoodie

Thank you for sharing your feedback with us. We are truly sorry to hear that the hoodie you received turned out to be too small and that it is leaving fluff on your clothes. We appreciate you bringing this to our attention and want to advise that the AS Colour Women's Relax Hoodie does run a little tight. We disclose this fit information directly on the product page to allow our customers to make an informed decision before purchasing. We also provide detailed size charts on the page to help guide your sizing decisions based on your personal preference. As for the issue with the fluff, we want to look into this further to see what might have happened with the fabric batch. Could you please reply directly to this email and share a few images showing the fluff it is leaving behind? Once we hear back from you, we will be more than happy to help find the best resolution for you. We look forward to your response.

We appreciate you taking the time to share your feedback and are pleased to hear that you were satisfied with the overall quality of both the hoodie and the print. At the same time, we regret the error regarding the colour of the AS Colour Women's Relax Hoodie you received and understand how disappointing this must have been. After reviewing your account, we can confirm that our support team has already responded and taken steps to resolve the issue by arranging a free reorder for you. We appreciate your patience and thank you for allowing us the opportunity to put this right.