Promo Baseball Cap

Response from Vistaprint Customer Care Team:

We appreciate your feedback, and we're genuinely sorry to hear about your less-than-satisfactory experience with your recent promo cap order. We understand the importance of a clear and readable logo on promotional items, and we apologize for any inconvenience caused by the size and quality. Our team has checked the details of the affected order and has sent you an email with information on a resolution that has been provided to you. We hope to have the opportunity to provide a better experience with your next visit

Response from Vistaprint Customer Care Team:

While we are glad to hear that you are pleased with the quality of the hat, we're also saddened to hear that the print didn't turn out as expected. To ensure your satisfaction, we've taken the necessary adjustments and then processed a replacement at no cost to you. An email with tracking details will be sent once shipped out. Please feel free to keep or recycle the initial item received. We hope you felt our genuine intentions to make things right.

Response from Vistaprint Customer Care Team:

Thanks for your feedback on the hats. We put a high focus on customer happiness, so we are thrilled to learn that you are pleased with the standard of our hats and the service you received.

Response from Vistaprint Customer Care Team:

We appreciate your support. Thank you so much for choosing VistaPrint for your printing needs.