Thank you for your review. We are glad to hear the fit of the hat worked well, and we are sorry to learn that the embroidery and logo size did not meet your expectations. The logo was maximized within the embroidery area limitations of the 4 cm x 8 cm placeholder. For future orders, we recommend a revised design with bolder elements or larger text to help improve visibility or considering a cap style that offers a larger embroidery placeholder, which can help better showcase your logo. Please see email sent with resolution provided. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com.au/customer-care/help-centre/.