Thank you for taking the time to share your feedback. We’re sorry to hear that the caps didn’t fit as expected, though we’re glad to know you were satisfied with the embroidery quality. We’ve reviewed your account and confirmed that one of our Care Specialists has already assisted you with this concern and taken the necessary actions on your order. We appreciate you bringing this to our attention, as feedback like this helps us improve both our products and the information we share with customers. Thank you again for letting us know.

We are glad to know that you were pleased with the print quality on the as colour access six-panel cap. Yet, we are sorry to learn that the fit did not meet your expectations and we regret the inconvenience caused. Fit can vary depending on style and personal preference, and we understand how important this is when selecting headwear. To help address your concern, we have reached out to you via email to offer a satisfactory resolution and discuss the available options. We appreciate your feedback, as it helps us improve clarity around product sizing, and we look forward to assisting you further.