Thank you for sharing your detailed feedback with us. We’re glad to hear you were pleased with the design and quality of the hat, though we’re truly sorry about the loose stitches and the fit not meeting your expectations. We understand how important sizing and durability are, especially if you’re considering offering these to your own customers. Please know that we’ll take your feedback into consideration as we continue working on improving both product quality and sizing consistency. We appreciate your insights and the opportunity to improve.