AS Colour Access Six-Panel Cap

Thank you for taking the time to share your feedback. We completely acknowledge your comments regarding the embroidery size and the limitations you experienced on our website. To help clarify, our hats have a limited allowable design space to ensure that the embroidery machine can stitch the design cleanly and securely without causing the fabric to bunch or warp. However, we truly appreciate your perspective about wanting the option to enlarge images further where you feel they would fit well. We take your feedback seriously for consideration and future improvement as we continuously work on upgrading our design studio tools and product options. If there is anything else we can do to assist you or if you would like us to take a look at how your specific design turned out, please feel free to reach out to us directly.

Thank you for taking the time to share your feedback. We completely acknowledge your disappointment and are very sorry to hear that the cap fell short of your quality expectations and was uncomfortable to wear. We always want our products to look great and feel comfortable, and we take your experience seriously. To help us better understand the issue and improve our products, could you please respond directly to this email and share more details about the concerns with the cap and what went wrong? Whether it is related to the fabric, the fit, or the construction, your specific feedback will help us investigate and find the best way to make things right for you. We look forward to your reply so we can assist you further.