Thank you for your feedback, and we're sorry to hear that you were not satisfied with the embroidery on your beanie. We understand how important accuracy and quality are, especially when it comes to representing your brand. Upon reviewing your account, we can see that one of our Care Specialists has already assisted you with this concern and processed a replacement at no cost to you to help make things right. We appreciate you bringing this to our attention and giving us the opportunity to address it. If there's anything else we can assist you with, please don’t hesitate to reach out.

We are happy that you trusted us to fulfill your order. It gives us great joy to hear that you are satisfied with our service. We hope we made a lasting impression and look forward to serving you with future orders.