VistaPrint® Printed Baseball Cap

Thank you for sharing your feedback regarding your VistaPrint® Printed Baseball Cap. We apologize that the final product did not meet your expectations and that the decoration style was not what you envisioned for your design. To clarify, this cap was processed using our Heat Transfer technology, which applies a firm, plastic-like finish for sharp lines and vibrant, unlimited colors as indicated on the product page. Embroidery is a distinct customization technique where thread is stitched directly into the material. We want to ensure you receive a product you love. Please reply to this review with clear photos of the cap you received so we can inspect the print execution and work with you on the best possible resolution. Your feedback will also be shared with our product team to help make decoration technology descriptions even clearer on our site. If you would like to explore our embroidered headwear options for future orders, you can view our selection here: (https://www.vistaprint.com.au/clothing-bags/hats?refinementList%5Bf_DecorationTechnology1_ss%5D%5B0%5D=Embroidery) If your request is time-sensitive or you prefer to speak directly with a member of our team, our Customer Support team is available at 1800-864-973, or you can visit our Help Centre at (https://www.vistaprint.com.au/customer-care/help-centre/) for real-time assistance. We look forward to resolving this with you.