We’re sorry to hear that your business card holder doesn’t close properly when filled, and we understand how this can be inconvenient, especially when you need it to stay securely shut. We truly appreciate you bringing this to our attention. Your feedback regarding the closure design is valuable and will be shared with our quality review team for consideration in future improvements. Furthermore, we have reached out to you via email to discuss your concern in more detail and work toward a suitable resolution. We look forward to your response and the opportunity to make this right.