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Why is delivering to a pickup point unavailable?
Last updated 16 June 2026.
Some items can't be delivered to pickup points. This could, for example, be due to their size, weight or fragility.

Popular products that can't be delivered to a pickup point include: 

  • Large items: Tents, trade show backdrops and some banners and signs.

  • Soft goods: Cushions, blankets and canvas prints.

  • Fragile and speciality items: Glassware, food, booklets, photobooks, puzzles, ornaments, coasters and can coolers.

To ship these items, we'll need to deliver to a home or business address. You won't be able to select a pickup point at checkout. 


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