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How do I apply a merchandise credit to my order?
Last updated 17 June 2026.
If you have a merchandise credit on your account, it will be applied automatically to your shopping basket. If you don't want to use it you can deselect it manually.

What is a merchandise credit?

A merchandise credit is a balance kept on your account that works like a gift card or store credit. If you have one available, you can use it to pay for all or part of a future order.

How to check if you merchandise credit is applied

You don’t have to do anything extra to use your credit. During checkout, your credit will be applied automatically. 

You can check in the payment method if a credit was applied:

Checkout screen with an arrow pointing to the payment method Merchandise Credit.

How to place an order without using your merchandise credit

If you want to save your credit for a future purchase, you can remove it from your current order.

To do so, simply de-select the credit from your order. It will then be saved in your account for future use:

Checkout screen with a merchandise credit used. An arrow points to ‘undo’ to deselect the merchandise credit.
Learn how to apply a merchandise credit and how to place an order without using your merchandise credit.

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