VistaPrint® Printed Baseball Cap

Thank you for sharing your feedback on the VistaPrint® Printed Baseball Cap. We understand how important it is for your custom products to meet expectations, and we’re sorry to hear the quality did not reflect what you had in mind. To help us review this further and provide the best resolution, we kindly ask that you reply with clear photos of the product so our team can investigate. Your comments will also be shared with the relevant team to support ongoing improvements. In the meantime, you’re welcome to explore our full range of custom caps here: https://www.vistaprint.com.au/clothing-bags/hats/caps, where you may find options better suited to your preferences. If your request is time‑sensitive or you’d prefer direct support, our Customer Support team is available at 1800‑864‑973, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com.au/customer-care/help-centre/ We truly value your input and remain committed to ensuring your future orders reflect the quality and style you expect.

We're sorry the image did not print well on the hats. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Based on our checks, we found that there was an issue with the color contrast of the image of the black hat. We recommend lightening the image or making the colors bolder. Because the hat did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. Feel free to contact us directly for any additional assistance.