We only offer standard delivery for our photo books. So, depending on your address, this could take between 5-14 business days. We’ll always show you your estimated delivery date at checkout, but you can take a look at our delivery page for a full breakdown of shipping timeframes, based on where you live

Yes. We offer a mobile version of our online editor, which can help you design and order your photo book on your smartphone or tablet. Our download (offline) editor is not available on mobile devices.

The mobile photo transfer feature allows you to transfer photos from your mobile device to the desktop photo book editor by simply scanning a QR code. To learn more about this exciting new feature, check out this article.

Yes, as long as you choose our online editor, our CARE team will be able to help you every step of the way. For our offline editor, the CARE team won’t be able to help – we recommend it only for those with experience creating photo books.

You can use JPEG (.jpg), BMP, PNG and various RAW files. To make the most of your photo book, we recommend following these tips:

1. For the photo book cover or front page, add a high-quality photo that captures the theme of your photo album.
2. Switch up your layouts in between pages to keep things interesting.
3. If you're adding text, use bold and contrasting colors for readability.
4. Use the same fonts and colours throughout the whole photo book for a cohesive, professional feel.

As long as you have the images in your phone or computer storage, you can upload them into our editors.

Note: We don’t recommend saving photos from Facebook and uploading them, as this would result in low quality photos. We encourage using the original image files for the best results.

To prevent uploading errors, we recommend a maximum size of 4Mb per image. For the best print results, we also suggest a minimum image size of 2Mb. That said, there are no limits to the total file size of the album itself.

This comes down to a matter of personal preference. Some people prefer the classic look of black and white photography – especially for formal events like weddings and graduations. Colour photographs are a great way to show off vivid landscapes in travel albums or capture the fun of birthday parties and family get-togethers. Or, you can get the best of both worlds and use different approaches within different album spreads. The choice is yours!

Not at this time, but our editors offer multiple layout styles, stickers and masks for you to get creative with. And with the Smart Assistant feature, you can skip the hard part of choosing and layouting your photos and go straight to adding your custom touches.