We are delighted to hear that you thought our greeting cards had excellent print and quality.
5
Happy with Purchase
18 May 2024 | Medyhne | Verified Buyer
Great thx
5
Excellent
14 Nov 2023 | Teneeka | Verified Buyer
Great quality printed perfectly
1
end product had photos overlapped cutting off images
14 May 2023 | G
Inserted photos into each letter using the template. Checked spacing and location. Checked approval copy and each photo was individually located and correctly spaced in each letter. Printed card that actually arrived had the photos overlapping each other inside each letter, meaning people were cut off and the end product was disappointingly rubbish.
Response from Vistaprint Customer Care Team:
We apologize that the printed card arrived with the photos overlapping each other. We take pride in our work and strive for perfection, and are sorry that the end product was not to your satisfaction.
To ensure your satisfaction, we've made the necessary adjustments and then processed a replacement at no cost to you. An email with tracking details will be sent once shipped out. Please feel free to dispose of or recycle the item received.
We appreciate you for bringing this to our attention, and we hope you felt our genuine intentions to make things right.