bad smell :(
8 July 2024 | Maria
Response from Vistaprint Customer Care Team:
We're really sorry to hear about your disappointing experience with the Sol's™ Wilson Women's Puffer Jacket that has a strong unpleasant scent and defects such as holes. We're saddened about this, especially when you needed the jacket for an important event. Allow us to assist you. Likewise, we appreciate the photo of the product received as a reference. However, we cannot identify the holes issue even when we zoom in on the image provided. Furthermore, we recommend replying to this review and providing a closer look image of what you have received that illustrates what you mentioned in your review, so we can work with you to find the best resolution possible. For the strong scent concern, rest assured will forward your feedback to the relevant team for review and improvement. We look forward to hearing from you.
