Write a Review47% of respondents would recommend this to a friend
Ratings Distribution5 Stars
44
4 Stars
15
3 Stars
13
2 Stars
12
1 Star
36
10 Apr 2024 | Kerry | Verified Buyer
Response from Vistaprint Customer Care Team:
We're extremely sorry to hear about the Keyring with Light you received. Allow us to assist you. Furthermore, we recommend replying to this review and providing a photo of what you have received showing the issue, so we can work with you to find the best resolution possible. We look forward to hearing from you.
9 Apr 2024 | Tam | Verified Buyer
5 Apr 2024 | PAWAN | Verified Buyer
Response from Vistaprint Customer Care Team:
We appreciate you leaving us your feedback, and we're sorry to know our Keyring with Light didn't meet your expectations. We're committed to ensuring your satisfaction. Please reply to this email with images of what you received, and we'll work with you to find a satisfactory solution.
26 Mar 2024 | Rose | Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for taking the time to share your feedback and we understand your concern with the texts being too small and illegible. Kindly note that the Keyring design space is only 1cm x 4 cm and the uploaded image includes texts that are too small. For future orders, we recommend checking the product specification including the preview to ensure that proper expectations are set. Should you need further assistance or have additional concerns, please do not hesitate to reach out by responding to this email.
19 Mar 2024 | Vicky | Verified Buyer
Response from Vistaprint Customer Care Team:
We're extremely sorry to hear how the details of your Keyring with Light were produced. This is definitely not a Vistaprint experience we want you to remember. Allow us to check this for you. Looking at your design, if you check the design edit page, the height and width of the design area are only 1 cm x 4 cm considering that your artwork has a photo and too many details, this may affect the print of the final product. We highly suggest always considering the size of the details to the size of the product to ensure correctness prior to ordering. We realize that this might not be the best answer you are expecting, but we hope that you still feel our genuine intentions to help. Should you need any further help with your product, please don't hesitate to get back to us by replying to this review.